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Keenans Estate Agents Ltd - Testimonials

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What Customers Say...

You will soon discover that the difference with Keenans is our proactive and enthusiastic attitude to marketing your home. We put 100% of our knowledge and experience into maximising your property’s best assets to sell it efficiently and profitability.

We are proud of our Five Star Service and the Keenans Team always ensure that you, the customer, have a great experience when selling your home.  

What to expect from the Team @ Keenans

We had a positive experience with Keenans because they demonstrated a knowledge of the current and local market situation, they kept us up-to-date in a professional and friendly manner whilst showing courtesy and enthusiasm throughout the process. It takes thought, hard work and a genuine desire to do a good job. Our heartfelt thanks for your efforts.
Mr and Mrs Paul Fletcher - Seller of Fox Fall House
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I was highly delighted with the service received. All departments and staff were most helpful and prompt in dealing with all matters.
Kenneth Anthony Hill - Buyer of Burnley Road
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Stacey was very proactive during imminent completion when there was a problem down the chain. Very happy in our new home.
Kevan Kennedy - Seller of Water Street
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The team has been extremely, kind, courteous and professional in all communications with us. We have been extremely pleased with the service we have received and would certainly recommend you to our friends and family.
Fred and Anne Eckersley - Seller of Hough Lane
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The service provided was efficient and responsive throughout. All personnel were a pleasure to deal with and I felt confident I was in good/professional hands throughout.
David Simpson - Seller of St Mary's Drive
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Staff in the sales team were efficient, polite & friendly and then when our house sold, the staff in the moving team were equally as good.
Karl and Pamela Chandler - Sell of Botesworth Close
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Excellent service. Staff were friendly and efficient in all aspects of the house sale. Kept me fully informed of progress.
Susan George - Seller of Silverdale
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Fantastic customer service with a very personal touch. True friendly professionals making a stressful life extremely stress free for me. Total credit to Keenans!
Andrew Kitto and Shelley Bassett - Seller of Grange Street
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Amazing service, thanks so much!
Amanda Cocking - Buyer of Venture Street
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100% Happy with everything, thank you so much for a fantastic job.
Mr and Mrs Paul Milligan - Seller of Crosshill Road
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An excellent experience - rapid sale. I particularly want to commend Jessica who dealt with the sales progression team in my onward chain with patience and complete professionalism, a really excellent person.
Andrea Richie - Seller of Banksman Way
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Thank you to Danielle (Burnley), Stacey (Sales Progression) - very friendly and professional people.
Alexander Thomas - Seller of Carr Head
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Very impressed with Keenans who marketed and sold our property. If we decided to sell in the future we would definitely think about using Keenans and also recommend them to friends and family.
Steven Miller and Frances Harding - Buyer of Croft Close
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Paul Strahan talks about Keenans' "Outstanding service".
Paul Strahan
Jenny Hodkinson highly recommends Keenans' five-star service
Jenny Hodkinson
Terry Powell on Keenans' five-star service
Terry Powell
How the Keenans' difference worked for Pippa Taylor in selling her house
Pippa Taylor
Property developer Audra Fawcett on Keenans' five-star service
Audra Fawcett
The selling of your parents house because they have both died is not an easy task. I should like to thank you for the care and respect shown throughout and would highly recommend you to others.
Mrs.Donna Atkinson - Seller of Ormerod Street
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Excellent service, very impressed with Keenans operation. I sought out three estate agents - Keenans were by far the best.
Mr.Kevin Callaghan - Seller of Church Lane
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Smartly-dressed staff give a good first impression, staff very helpful, overall excellent and professional, dealt with Anneka mainly and even offered advise on onward purchase of new build property even though with another agent. DON'T CHANGE ANYTHING - PERFECT SERVICE! Thank you.
Mr and Mrs A Morton - Sellers of Barnes Avenue
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Could not have been better looked after - thank you to everyone at the Accrington Office - Gold Star Awarded to you! BEST ESTATE AGENT I HAVE DEALT WITH!
Mrs.Smith - Buyer of Lodge Street
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Everyone I spoke to in the Keenans Team were very HELPFUL and ATTENTIVE. Very impressed with the service I received.
Miss Robinson and Mr Fenton - Buyer of Whipp Avenue
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My case was predominantly dealt with by Kim: I have to say having managed my own office for 20 years, she was excellent in every way - well done! REALLY IMPRESSED.
Mr.Simon Farnsworth - Seller of Belfield Road
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The team were fantastic! 9 weeks between the house going on the market and exchange of contracts. Well Done.
Mrs.Smith - Seller of Fountains Avenue
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I have already recommended Keenans Estate Agents - it was a nice touch for Emma to send me a card with good wishes from the team at Keenans.
Mr and Mrs.Harrop - Sellers of Back Broading Terrace
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By far the most efficient service we have had.
Mr and Mrs.Holden - Buyer of Station Close
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More than excellent service...All the team at Keenans have been extremely helpful and supportive during what has been a difficult and emotional process for me, In particular, Kim has been wonderful and understanding and very kind. Thank you to everyone involved.
Mrs.Celia Duxbury - Seller of Hyndburns Cottage
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Excellent service from start to finish, would definitely use your services again and recommend to friends and family.
Jacqueline Padden - Seller of Bolton Avenue
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Keenans were in contact with me all the time. I was very pleased with the service you provided and I would certainly recommend Keenans to any person wishing to sell their property.
Mr.Crump - Seller of Riverside
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Anneka and Kim who we dealt with were excellent and very professional throughout. We bought and sold with Keenans and the service was brilliant. Thank you for your help and assistance.
Mr and Mrs Whittaker - Buyers of Edinburgh Road
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Much better service than the estate agents that was selling my house. Thank you for all your help in finding me my new home.
Mr.Rogers - Buyer of Holland Avenue
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I would like to express great thanks to Emma Kissock for the excellent service she gave me in a difficult sale.
Mr.Paul Sillitoe - Seller of Hyndburn Road
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Excellent service from all, many thanks for a JOB WELL DONE, I will recommend you to anyone thinking of selling their home.
Mrs.G.Prince - Seller of Park Farm Road
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The service provided was second to none, wish all estate agents were as SINCERE, HELPFUL and GENUINELY CARING.
Ms.Paulette Adshead - Seller of Threadmill Mane
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Just a massive thank you to Emma and the team, her professionalism and ease to deal with made a stressful situation a breeze! Would definitely recommend the service to others.
Mr and Mrs.Walmsley - Sellers of Royds Avenue
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I have been exceptionally happy and impressed with the team at Keenans Estate Agents! You are doing a sterling job and I wish you continued success! Many thanks!
Catherine Fleming - Sellers of Sunnybower Road
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Really happy with the service. I tried to sell my house for 2 and 1/2 years with two previous estate agents to no avail. The staff, especially Tanya, are brilliant. I have already recommended you to work colleagues and anyone else who asks.
Mr and Mrs.T.Stanton - Sellers of Mayfield Gardens
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EXTREMELY PROFESSIONAL TEAM. HIGHLY MOTIVATED STAFF who are always very pleasant to talk to and give the experience a touch of YOUTHFULNESS AND ZEAL.
Mr and Mrs.Ritchings - Sellers of Deansgrove, Helmshore Road
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I was pleased at how kept in the loop I was even the sympathy helped when my first time buyer pulled out. Danielle and Kim especially are a credit to your team.
Mr and Mrs.Gardener - Sellers of Beech Street
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All the staff are POLITE and PLEASANT and I felt valued at all times. My whole experience with Keenans has been exceptional.....Thank you - my new purchase is perfect!
Mrs.Hewitt - Buyer of Hawthorn Avenue
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Excellent service by all the team at the Accrington office - very happy with our new purchase.
Mr and Mrs.Sabik - Buyers of Edgeside
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Kim and the Sales Progression team were very helpful and we were always kept up to date with every step of the way. Thank you for your service!
Miss Bilsborough and Mr.Wardle - Buyer of Church Avenue
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All the staff in Rawtenstall and Accrington Office are so helpful and polite it's made the selling of my late mum's house smmoth-running and stress-free.
Mrs.Hilary Greenwood - Seller of Margaret Street
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We thank you for the professional and courteous service.
Mr.Buckley - Seller of St.Peters Close
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To Deborah and the staff - you were VERY PROFESSIONAL, POLITE and SUPPORTIVE in the sale of our house. We would like to thank you all for your efforts at a very stressful time!
Mr and Mrs.Ian Vickery - Sellers of George Street
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JOB WELL DONE.
Mr.Ian Mcrae - Seller of Hawthorn Close
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All good, many thanks.
Mr and Mrs.Holden - Buyers of Meadowside
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From start to finish we have had excellent service with your company - I would recommend Keenans Estate Agents to my friends and relatives. Thank you for all your help!
Mr and Mrs.Hyland - Sellers of Sandy Lane
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Anneka at Rawtenstall Office was exceptional - always happy to help, attentive and conciencious. Also sales progression team were excellent.
Kim Whittle - Buyer of Rushbed Drive
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Anneka at the Rawtenstall office was fantastic and kept us up-to-date at all times. Sadie was also excellent, as was Emma from the Accrington branch. Thank you.
Mr and Mrs.Preston - Sellers of Hillside Drive
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Fantastic sale...sold the same day it was put up for sale! Thank you.
Mr.N.Jones - Seller of Pansy Street South
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My husband and I wish to thank the whole of Keenans team for their excellent service from valuation to the professional photography and service thoughout agreeing a sale on our house within 2 weeks! Excellent service from a FANTASTIC estate agency.
Mr and Mrs.Howard - Seller of Cringle Way
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You made a difficult process run smoothly, great service and thank you.
Mr and Mrs.Jackson - Seller of Dale View
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Very happy with Keenans.
Mr.J.Meeks - Seller of Spencer Street
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We are particularly impressed with both Daryl and Anthony who went out of their way to be ACCOMODATING, HELPFUL and INFORMATIVE. They were both excellent and stood out from most other agents from other companies.
Mr and Mrs.Ribchester - Buyer of Whalley Road
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Friendly and brilliant service!
Ms.Sally Billington - Seller of Poplar Avenue
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My property had been up for sale for about 18 months with another agent. WITHIN FOUR MONTHS, KEENANS HAD SOLD IT.
Ms.Sonia Martin - Seller of Meadowhead Drive
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Just want to say a big thank you for all your help from the start to finish, from viewings to completion of purchase. A trouble-free experience for us, even from our offer being accepted - we knew in ten minutes! Thank you, Keenans Accrington Team.
Mr and Mrs.Broadbent - Buyers of Barnes Street
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All staff are POLITE and WELL-INFORMED. Special thanks to Kim (who must be relived the completion date has arrived!). Also Emma and Katie were always lovely girls to speak to and good at their jobs whenever I asked questions or came in stressed! Thank you!
Mr.Rogers - Buyer of Stanhill Lane
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We would like to whole-heartedly thank Emma and Kim for their persistence and patience in making our purchase actually happen. They are a credt to Keenans and the reason we would use Keenans in the future - although we don't plan on moving any time soon. Thank you again!
Mr.Carey and Mrs.Mckee - Buyers of Toll Bar Cottage, Accrington Road
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EXTREMELY HAPPY CUSTOMERS. In comparison with other agents we have dealt with, KEENANS STOOD OUT in every way.
Mr.Brown and Miss Harrison - Sellers of Brodgen Lane
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Everyone FANTASTIC from the first approach and valuation.
Mrs.Nott - Seller of The Bungalow, Vernon Road
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We are not too experienced at house selling, but we felt like we were in VERY GOOD HANDS.
Mr and Mrs.Bagshaw - Sellers of Garden Street
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A very SUPPORTIVE Estate Agency - from start to finish.
Mr and Mrs Conlon - Buyer of Heron Close
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REALLY GOOD SERVICE from the start to finish of purchasing the property. Hope the sale of our other property goes as well as this has. Thank you for all your help and CONSTANT COMMUNICATION.
Mr and Mrs.Bagshaw - Buyers of Smithy Cottage
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Thank you very much for your PROFESSIONAL and COURTEOUS service.
Mrs.Hopkinson and Mr.Walker - Sellers of Carham Road
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Thank you so much for all your HARD WORK. I really appreciate everything you've done for me. YOU'RE A STAR!
Paul Strahan - Seller of Damson Close
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Anneka sold a property for me and I would like to express how satisfied I was with the whole process and how professional Anneka was. Anneka maintained excellent contact with me throughout, always acting professionally and going above and beyond that was expected of her. Due to the excellent knowledge Anneka has of her profession and the housing market it was quick, seamless sale with no problems. Anneka is very efficient and has an excellent manner with her customers.

Dr Mumtaz Khan - Seller of Manchester Road

Just a note to say thank you for your help and assistance when buying our property. Your foresight in assessing the property and realising it was just what we were looking for and allowing us to move in quickly and not miss the opportunity (thanks). Also for the many phone calls which you answered and always replied to reassuring us when things appeared to be moving a little slow. (When actually the sale went through very quickly in 4 weeks). Thanks for your help every step of the way.

M. O'Neill - Buyer of Manchester Road

I would just like to say the service provided from initial valuation to completion had been exemplary. Keenans were very confident and decisive when setting out the pricing and marketing strategy compared to what we already had. Not only that, but this confidence was well placed, as Keenan backed this up by delivering the target price in less than 3 weeks!

Also we asked could Keenans recommend a solicitor to us to deal with our sale. The solicitor recommended was first class. We will certainly be contacting Keenans first when we sell again in the future. Thank you to all the team at Keenans. Fantastic job done.

Mr and Mrs Bryn Jones - Sellers of Grane Road
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We have challenged Keenan?s to succeed where other estate agents have failed over a number of years with the sale of my deceased relative?s property.

It was decided to allow the existing estate agent the opportunity to continue with the sale since they should have their finger on the pulse but with no result. We took the decision to hand the reins over to Keenans (who seemed to have most of the SOLD signs around Hyndburn) through their Accrington office and it went on the market on 2nd January 2013. We were assured that the Rossendale area would not present any problem to them and indeed had already expanded their interest in that area with a number of sales already completed. We were assured by the enthusiastic and professional Keenans staff that they would soon achieve a swift sale. Needless to say they had a number of viewings and sold the property on 28th February 2013 and completion achieved on the 22nd March 2013 - now that?s swift!

We cannot thank Anneka, Faye and Louise enough for their enthusiastic and effective effort to bring about a rapid conclusion at a sensitive time for us. We were kept informed constantly of the progress and found all of the staff to be very professional and would have no hesitation in recommending Keenans to prospective sellers ? this can only mean Rossendale?s gain.

T. O'Brien - Seller of St.Mary's Court
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Thank you to you all for your professionalism, swiftness and most of all, your friendliness. You have taken a big weight off my shoulders when I really needed it.

Julie Hopkinson - Seller of Bluebell Avenue
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